Studio Now is an award winning design consultancy founded by Norman Teh.
We believe in using design practice to help our clients address complex interdependent issues, helping to frame the right questions. We help clients explore where they are today and articulate where they want to be tomorrow with a systemic approach on succeeding for the long term. Previous client relationships include BMW, MSD, Nike, Sephora, Tiffany and Wealth-X.
Norman currently works as a Regional Product Design Lead at Grab and previously lead the CX and Innovation arm at Sephora for 2 years.
When not at work, he produces a live talk show (The Symposium), teaches psychology & persuasion in UX, the 3 levels of customer success and investing in mental models at General Assembly and writes about business, culture and design here. His articles have been read by 20k people globally.